Once your return is received and inspected, you will receive an email to notify you that we have received your returned item.

Your full refund of your original payment will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Buyers are responsible for return shipping costs.

If the item is received damaged or not as described, or you receive the wrong item please contact our customer service team and send pictures of the item/damage and once confirmed we will arrange a pre-paid label for your return.

To return your product, you should mail your product to:

Nova Clothing
Unit 3A Harrison Road
Dundee
DD2 3SN
United Kingdom

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, this is your responsibility.