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FAQ's

Not sure about something? Take a look at our frequently asked questions below.

How does LovetheSales.com work?

We work with 100’s of retailers to display all of their discounted products in one website, making it easy for you to shop the sales. When you browse our site, you are looking at products from those retailers – we do not stock products ourselves. We act as a way for you to discover great deals.

When you find a product you are interested in, and click on it, we will transfer you to the website of the retailer who sells that product. When you purchase, it is that retailer who your transaction is with and who sends you your item.

How does LovetheSales.com find so many deals?

Before LovetheSales.com there was nobody bringing every discount together in one place. It’s no surprise people are amazed by the amount of choice. Because we work with so many retailers, and have great technology, we are able to find every single discount. We’re like the Google of sale shopping.

Are the offers on LovetheSales.com real?

Yes, they are all 100% genuine offers. The retailers we work with send us the data for every product, stating the prices and discounts. So, if you see an offer on our site, it is available at that retailer.

Are the branded products on LovetheSales.com genuine?

Absolutely. We will never work with a site that breaks the law by selling fake branded products. Every retailer we work with is an authentic company complying with all legal requirements necessary to trade. When new retailers join our web site, we have a number of checks that they must conform to before being able to display products on our site.

How do I get alerts for price drops on full price products?

It's really easy to make sure you don't miss out on a price drop. When you see an item you want to keep tabs on, click the little heart icon next to it - we'll add it to your shortlist and let you know as soon as the price drops.

To browse full price products you have two choices. Firstly, you can click on 'full price mode' in the black bar at the top of the screen - doing this means that you'll see every full price product we have as you browse around the site. Or, instead, you can click 'full price' on the left to see full price products from the section of the site you are in - if you move to a new section, we'll go back to just showing you sale items.

What delivery options does LovetheSales.com offer?

If you find a product on LovetheSales.com that you want to buy, you will buy it from one of our retail partners, not LovetheSales.com. We will transfer you to their website when you click on a product you like.

For delivery options, you will need to check that retailers website. Most of our retail partners offer great options for receiving your purchases, and have great customer service teams that can help you if you need to discuss delivery.

How do I return a product I have found through LovetheSales.com?

When you buy a product you have found on LovetheSales.com, you are not buying it from us – you are buying it from the retailer that we transfer you to. Your transaction details are held by that retailer, and your right to return is with them too. You will need to visit that retailer’s website to check their returns policy before sending your item back to them.

Most retailers we work with have good returns options, and customer service teams that can help you if you need them.

I’m looking for a specific product, can you help me?

Our site has millions of products every day – whatever you are looking for, you are bound to find it. If you can’t find it on sale, try using the site with the ‘full price’ option ticked on the left. This will allow you to see all products.

If you want to buy it, go ahead and click through. But, if you don’t want to pay full price, click the little heart icon and we’ll send you an alert as soon as the price drops. It’s a great way to make sure you don’t miss out on a great deal on something you really want.