Name: John Smedley Cullen Jacket - Midnight
Brand: John Smedley
SKU: 33857054
Price: 269.5 GBP
Availability: OutOfStock

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Product description, delivery options, & returns policy

Description

Product description

A stunning example of British Craftsmanship at its finest, Cullen is a luxurious long sleeved jacket. Knit from an exquisite blend of 50% Recycled Cashmere and 50% Extra Fine Merino Wool, this men's style is an insulating layer for the cooler months. Featuring a sophisticated shawl collar and button fastening to the front, Cullen will be a welcomed addition to your knitwear collection. Pair with your favourite John Smedley pieces for an unparalleled Winter ensemble.

• 7 Gauge
• 50% Recycled Cashmere & 50% Extra Fine Merino Wool
• Jacket
• Shawl Collar
• Standard Fit

Caring for your Extra Fine Merino Wool & Cashmere

Hand wash at 30°C using non biological, bleach free detergent, we recommend:

Turn the garment inside out to protect the outer surface
Dry away from heat
Re-shape and iron slightly damp, using a cool iron
Specialist Dry Cleaning Only
For more info check the care label found inside your garment

Returns policy

We're confident you'll love your purchase, however, if you need to return your item you can do so within 14 days. Simply find your order within My orders and follow the steps to return your item.

Returns policy

Please read our returns policy below to understand what needs to be considered when making a return:

How long do I have to return my order?

This item must be returned within 14 days of the date of receipt of the item you purchased. The only exception to this is during the Black Friday and Christmas shopping period.

Any purchases made between 15th November and 15th December can be returned up until 15th January in the following year. This allows you to buy Christmas gifts, and still return them after the festive period if needed.

What options do I have to return the product?

As an online marketplace, we do not have any physical locations. All items must be returned by post to the address stated on the returns information listed against your order in the My orders area of your account.

All returned items must be new, unwashed and in the same condition as when they were received, with all tags still attached and intact.

Can I exchange a product?

We do not directly exchange products. To exchange a product for a different size, the original item must first be returned and received. Once that has occurred a refund will be made. To get the new size, the customer must purchase that directly, which they can choose to do after the refund, or before, at their own expense.

There is no fee to exchange via this process.

In the event of an incorrect or damaged product being sent, we will offer a full exchange or refund.

Do I have to pay for returns?

This depends on your reason for return.

If your item is damaged, or an incorrect item is sent, there will be no cost for you to return the item. However, if you are returning the item due to the size or fit, or other details you dislike, the cost of return will be deducted from your refund if using a returns label received with the product, or at your own expense if a label is not used.

If you need any assistance with your return, you can find more details in your confirmation email, via the My orders page or by contacting us on hello@lovethesales.com .

What cannot be returned?

For hygiene reasons, underwear, face masks and some jewellery cannot be returned unless they include a hygienic cover and this is still intact. Additionally, any personalised items cannot be returned.