You can return any unwanted items back to us within 21 days of receiving your order. You can do so using the following method:

ZigZag Returns UK Process

How to return your order:

1. Visit our https://getthelabel.returns.international/

2. To start the process, enter your order number and either postcode/email to bring up your order details for the step by step return process to begin.

3. The charge to return back to Get The Label in the UK from £2.50 via the carrier option provided.

4. Follow the steps to get your QR code via email, then simply take this and your packaged return to the selected drop off point. The QR code provided will then be scanned and a returns label will be printed for you.

Please repack the item as securely as possible. We advise not to combine multiple parcels in one return package as this can affect the return process - each return will need to be logged on the portal as individual orders.